Privacy Policy

Overview

Tree Service Estimate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our lead generation services.

By using our services, you consent to the data practices described in this policy. If you do not agree, please do not use our services.

Information We Collect

Information You Provide Directly

• Name, email address, and phone number when you sign up or contact us
• Business name, service area, and ZIP codes during onboarding
• Payment information processed securely through our payment processor
• Messages and communications you send to us

Information Collected Automatically

• IP address and browser type
• Pages visited and time spent on our website
• Referring URLs and search terms
• Device information and operating system

Cookies & Tracking

We use cookies and similar tracking technologies to improve your experience, analyze usage, and deliver relevant content. You can control cookie preferences through your browser settings.

How We Use Your Information

• Provide, operate, and improve our lead generation services
• Process payments and send transaction confirmations
• Deliver qualified leads to your phone and email
• Communicate about your account, updates, and support
• Send marketing communications (you may opt out at any time)
• Analyze usage patterns to improve our platform
• Comply with legal obligations

Sharing Your Information

Service Providers

Trusted third parties who assist us in operating our website and services, including payment processors, email providers, and analytics tools. These parties are contractually obligated to protect your information.

Legal Requirements

We may disclose your information if required by law, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights or prevent fraud.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.

Lead Data

Homeowner leads we deliver to you are sourced through our proprietary outreach campaigns. By using our service, you agree to:

• Use lead information solely for providing tree service estimates and communications
• Not resell or share lead data with third parties
• Comply with all applicable telemarketing and contact laws (TCPA, CAN-SPAM, etc.)
• Respect homeowner requests to stop contact

Data Security

We implement industry-standard security measures including SSL encryption, secure payment processing, and access controls. However, no transmission over the internet is 100% secure.

Your Rights

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Data portability where technically feasible

To exercise any of these rights, contact us at [email protected].

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy with a revised "Last Updated" date. Continued use of our services after changes constitutes acceptance.

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